We understand that being traditional should not be construed as a weakness but as a strength because clients place a great deal of trust in our abilities to serve them. Technology is evolving and changing rapidly and so it becomes even more important to maintain a healthy and functional network with each passing day. FYI our favorite word is backup… cannot be emphasized enough.
Today, more than ever, you do have choices to have your network, computers and devices functioning smoothly, efficiently, and effectively over the long term of 4, 6 or even 10 years if need be.
What about computer and/or equipment failures?
Yes, equipment breaks down. Sometimes downtime can be a few minutes, other times a few hours and, unfortunately, other times even days. Yes, this can have an impact on user productivity. Yes, this can even have an impact on your business continuity. Understand that by having proactive and routine maintenance and safe-guards in place most computer and equipment problems can be resolved fairly quickly.
What about malware and security breach in our network?
Understand that even with some of the most sophisticated HW/SW in place not everyone can account for the human element or the path of least resistance via careless internet access, password and/or device theft, leaving computer unattended or intruder access to facility. Not every business can afford the best of everything but every business must be proactive in security measures to make vulnerabilities less likely.
What about data corruption or data being inaccessible?
These are things that can happen because of poor maintenance and no backup mechanism in place, no antivirus in place and/or up to date or other security related issue.
What about not able to get my email read any more?
There are a number of factors that can affect this, from a mail server or mail host that is not functioning properly, a computer or an internet related problem, malware and/or user error.
What about reoccurring computer problems?
We understand that this can happen but in isolating the problem we see that there can be a number of factors that can contribute to the reoccurrence. We carefully rule out the cause with the necessary steps to resolve it. In some cases, we may need to ultimately contact the vendor(s) of the computer, software and/or device. This scenario most often is played out when there is a critical computer in place that cannot easily be replaced or rebuilt quickly because of the function it serves. There are safeguards, that if implemented early enough, can make scenarios like this easier to resolve as well.